Privacy Policy

1. Information We May Collect

To provide services to you, we may need to collect, store, and use the following information related to you. If you refuse to provide certain necessary information, it may affect account registration, the normal use of some services, or the intended effectiveness of the services.

• Information You Actively Provide: For example, information provided during account registration, placing an order, or contacting us.
• Information Provided by Other Parties: Information about you provided by other users when using our services.
• Service Usage Information: Information we may automatically obtain when you use our services, such as device information, log data, communication records, etc.
• Location Information: With your authorization and consent, we may obtain your location information through service features or technical means.

2. How We Collect Your Information

We primarily obtain your personal information in the following ways:

• Information You Provide Directly: Information you voluntarily provide to us when using the website, communicating with us, or completing transactions. For information necessary to fulfill a contract (e.g., delivery address, payment information, order details), refusal to provide it may prevent the completion of the transaction or the use of related services.
• Information Collected Through Technology: When you visit or use our website and products, we may automatically collect certain usage information through technologies like cookies and similar tools.
• Information Obtained from Third Parties: We may lawfully obtain information related to you from cooperating third parties (such as data analytics providers, social media platforms, marketing partners, or compliance screening services) to improve service quality or for marketing analysis.

3. How We Use Your Information

We may use the collected information for the following purposes:

• Providing Core Services: For user authentication, customer service, security assurance, fraud monitoring, and data backup to ensure the safe and stable delivery of our products and services to you.
• Service Optimization and Development: Analyzing service usage to design new features, optimize existing services, and provide you with personalized settings (e.g., language, regional preferences) and service responses.
• Promotion and Marketing: Providing you with more relevant advertising content, and evaluating and improving the effectiveness of advertising and promotional campaigns.
• Product Maintenance and Research: Conducting software updates, certification management, or inviting you to participate in surveys regarding our products and services.

4. How We Protect Your Information

MSV is committed to providing users with a secure and reliable service environment. We implement technical and organizational measures in line with industry standards (including but not limited to encrypted transmission, firewalls, and secure server deployment) to prevent your personal information from unauthorized access, use, alteration, damage, or loss. All sensitive information (such as payment details) is encrypted during transmission.

5. Information Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by laws and regulations. To comply with legal obligations, resolve disputes, or enforce agreements, we may retain specific information for a maximum period of 5 years.

6. Information Security Statement

Although we have implemented commercially reasonable technical and organizational measures to protect your information, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security during the transmission or storage of information online.